Stress Management Workshop
Recognising the symptoms of stress, how to prevent and manage stress
This workshop is geared toward stress in the workplace and is appropriate for all grades and levels of employees. Practical methods to prevent stress, manage stressful situations and coping strategies are introduced and practiced. The workshop is interactive and includes exercises that can be done in groups of up to 15 participants.
Topics covered
- Defining and recognising stress
- The stress response
- The importance and impact of stress management
- The cycle of stress
- Internal and external factors influencing stress
- Altering your state for optimum effectiveness
- Protecting your health through awareness of contributing factors
- Coping skills
- The impact of your stress on others.
Learning outcomes
- Recognise the difference between unhealthy stress and thriving on stress
- Acquire tools to reach a state of calm in the centre of a stressful situation
- Spotting the warning signs of stress and knowing when and how to make changes before it gets out of control
- Designing an action plan to improve resilience to stress
- Strategies for coping with external stressors or internal emotional responses to stressors
- How to minimise the impact of your stress on others
- How to minimise stress in your environment and daily processes.
Assertiveness Workshop
To be effective as a supervisor or manager of a team of employees, situations will call for assertion of your authority. An employee who is not producing or behaving in a way that is expected must be addressed. Leadership skills are also required to inspire your team to enhance their performance at work, even when they lack the motivation.
This workshop teaches participants skills supervise in an assertive manner and to communicate with difficult employees, as well as colleagues, in an effective manner.
Topics covered
- The difference between being assertive, aggressive and passive
- Understanding human behaviour, what makes people tick
- Benefits and consequences of assertiveness
- Practicing assertiveness
- The balance between assertiveness and people skills
- Communication, expression, and body language
- Active listening
- How to supervise and manage a team assertively
- How to motivate your team and colleagues
- Handling disciplinary issues, confrontation and conflict
- Achieving objectives through assertiveness.
Learning outcomes
- Improve self confidence and self esteem
- Successfully meet personal and team objectives through motivation and assertion
- Be able to communicate with difficult people in an effective manner.
Interpersonal Relationships Workshop
Effective interpersonal relationships are influenced by processess used in communication, decision-making, planning, and problem solving.
Topics include
- How to manage conflict
- Developing trust
- Synergy
- How to communicate effectively
- Interpersonal skills
- Problem solving skills.
Learning outcomes
- How to communicate, plan, make decisions, problem solve, and resolve conflict effectively
- How to use interpersonal skills in one-to-one interpersonal relationships
- Establishing trust in a group and between individuals
- Understanding how synergy works in a group environment
How workshops are delivered
Workshops can be delivered at your business premises if a suitable room is available. Alternatively, depending upon the number of attendees, a convenient and suitable venue can be arranged on your behalf. Please see the Contact page to make an enquiry.
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